You Have Auto Care Questions, KEAN Has the Answers
1. How often should I get my oil changed?
It is recommended that you get your oil changed every three months or every 5,000 kilometres, whichever comes first. However some of the newer vehicles require frequent oil changes. Our helpful service staff can look into what the manufacturer states is appropriate for your vehicle.
2. How often should I rotate my tires?
Manufacturers recommend you rotate your tires every 10,000 kilometres.
3. It’s really not that cold here, do I really need a pre-winter inspection?
Cooling systems, especially those on newer vehicles are susceptible to becoming acidic. It’s important to check and maintain the proper pH level to ensure your vehicle operates at peak efficiency. It’s also important to ensure the brakes are working properly and that your tires are in good shape so your vehicle is ready for winter. It’s important to check all of the small details that are easily overlooked so when you need them, they’re ready.
4. My check engine light is on, what should I do?
If your check engine light is on, that is your vehicle reporting an issue. The light indicates that a trouble code has been stored inside the history in your vehicle’s on-board computer, or ECM (Engine Control Module.) You need to have that code scanned and interpreted; from there, the diagnostics can begin. While the car’s computer does not actually say what the specific problem is, it will indicate what system has experienced the malfunction, as an example, the ignition, emission or fuel-related. From there, a mechanic can start troubleshooting to determine the cause of the problem.
5. How often do I need a tune up?
Most manufacturers recommend around 100,000 km, but this varies from vehicle to vehicle and manufacturer to manufacturer. We can look up what is recommended specifically for your vehicle to ensure it stays properly maintained.
6. Can I come to KEAN Auto if my car is still under warranty? Do I have to take it to the dealership?
No, you don’t have to return to the dealership for maintenance or repairs. KEAN Auto can perform all of the same routine maintenance your dealer can do. However, if you need warranty work done, KEAN will even contact the dealer for you to make sure the work is warrantable and then explain to you what needs to be done, so you can take it back to the dealer. Warranty work is generally free of cost, so it makes sense to get that work done at the dealer.
7. Shouldn’t I take my car to the dealership? After all, they know it best?
You don’t have to return to the dealer if you choose. While the folks at the dealership are knowledgeable, KEAN has access to the same information they do, plus more. KEAN has access to information that some dealers do not, and KEAN’s mechanics have access to a wide network of mechanic’s all over the world. It’s like having 40,000 mechanics in one shop.
8. Will my car never break down if I maintain it properly?
With proper maintenance, your vehicle is less likely to break down, but it is unlikely that it will never break down. It’s been made by man, so it will break down at some point, but the goal at KEAN Auto is find any issues and resolve them before they leave you on the side of the road.
Do you have a question you don’t see the answer to? Let us know and we’ll be sure to answer it.