Our Reviews

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Jan A. from Courtenay, BC on 3/23/2021 for an auto repair of their Jeep and their testimonial is:

"Vehicle's these days cost a lot to purchase so maintaining them is very important. The staff a Kean Auto are knowledgeable and they keep track of my vehicle's needs so I don't need to. Any major repairs are inspected and then a email is sent showing the issues. I trust them to do the jobs needed to ensure I can still get from A to B in a reliable vehicle."

Jim W. from Courtenay, BC on 3/13/2021 for an auto service of their Jeep and their testimonial is:

"Great people especially a lady at the front desk"

Ron N. from Courtenay, BC on 3/4/2021 for an auto service of their Mercedes-Benz and their testimonial is:

"Go there! They make your life easy and their communication is top notch and detailed."

Bryan A. from Courtenay, BC on 3/2/2021 for an auto service of their Chevrolet and their testimonial is:

"Very thorough diagnostic done that was fully disscussed with me before proceeding. Not like some other shops that just start replacing parts to find a solution to a problem. Work completed in a timely manner too."

Clive D. from COURTENAY, BC on 3/1/2021 for an auto repair of their Hyundai and their testimonial is:

"Very professional experience."

John P. from COMOX, BC on 2/25/2021 for an auto repair of their RAM and their testimonial is:

"Great customer experience from start to finish and the best use of tech to explain issues that are uncovered by the technicians."

Shem S. from Courtenay, BC on 2/22/2021 for an auto service of their Mitsubishi and their testimonial is:

"Very friendly, excellent customer service. Fast and reliable!"

Arthur R. from Merville, B. on 2/14/2021 for an auto repair of their Toyota and their testimonial is:

"You'll pay full price but get the job done right and the service is excellent."

Starr M. from Courtenay, BC on 2/12/2021 for an auto service of their Workhorse and their testimonial is:

"Honest. Go above and beyond the usual I appreciated being kept informed what was happening"

Jim & Lynne W. from Fanny Bay, B. on 2/10/2021 for an auto repair of their Mercedes-Benz and their testimonial is:

"Friendly, professional staff. Prompt efficient service. Always a pleasure to deal with. Highly recommend."

Jim H. from Courtenay, BC on 2/6/2021 for an auto service of their Mercedes-Benz and their testimonial is:

"I have never been overcharged and have always been very happy with their work. I kove how thorough they are and their commitment to quality and customer service. I ALWAYS recommend them to anyone needing work done."

Gloria G. from Comox, BC on 2/4/2021 for an auto repair of their Toyota and their testimonial is:

"I have already recommended your company to friend"

Neil A. from Cumberland, BC on 1/19/2021 for an auto repair of their Mini and their testimonial is:

"Excellent"

Julie from Courtenay, BC on 1/12/2021 for an auto service of their Mini and their testimonial is:

"Very happy with the level of service I received, I would definitely recommend Kean Auto Services!"

Rob from Courtenay, BC on 1/11/2021 for an auto service of their Mini and their testimonial is:

"Only mechanic I use"

Gordon from COURTENAY, BC on 1/7/2021 for an auto repair of their Chevrolet and their testimonial is:

"Try them. You will like them"

Gerry C. from Courtenay, B. on 1/6/2021 for an auto repair of their Toyota and their testimonial is:

"Great service Friendly staff"

Tim from Courtenay, BC on 12/23/2020 for an auto service of their Toyota and their testimonial is:

"The quality of the work was excellent. I appreciated the professional and timely manner in which the work was completed."

Carl L. from Courtenay, B. on 12/22/2020 for an auto repair of their Dodge and their testimonial is:

"That they are honest and helpful with diagnostics"

Jan A. from Courtenay, BC on 12/15/2020 for an auto service of their Jeep and their testimonial is:

"When you first walk in you see the two friendly faces of Deanna & Josh. Very knowledgeable. Then you receive a email showing what needs to be done from the awesome technicians. You can always expect professionalism and competency from Kean Technicians and Service Writers. And Phil....love him."

Marc L. from Courtenay, BC on 12/14/2020 for an auto repair of their BMW and their testimonial is:

"Yes I did."

Jazz P. from Courtenay, BC on 12/11/2020 for an auto service of their BMW and their testimonial is:

"State of the art and very detailed diagnostic system , friendly adviser and fast service"

Bev from Courtenay, BC on 11/19/2020 for an auto service of their BMW and their testimonial is:

"Excellent...try them"

George/ Starr M. from Courtenay, BC on 10/30/2020 for an auto repair of their Kia and their testimonial is:

"No unexpected charges. Quality friendly service. I always used the dealership for maintenance and repairs but now realize how much was overlooked and unnecessary things that was done. I will only use Kean in the future."

J. K. from COURTENAY, BC on 9/28/2020 for an auto repair of their Toyota and their testimonial is:

"Always friendly service at Kean. The work was well done and came in under the quoted price."

Darrell from Courtenay, BC on 9/22/2020 for an auto service of their Toyota and their testimonial is:

"Friendly Courteous Service. I would recommend Kean Auto Services."

Bev from Courtenay, BC on 9/21/2020 for an auto service of their Toyota and their testimonial is:

"Very happy with you and would recommend people to use your service"

G. G. from Comox, BC on 9/11/2020 for an auto service of their Toyota and their testimonial is:

"Reliable, thoughtful, up to date on automotive technologies, reminder messages, family owned business that I have been enjoying for several years."

Sarah S. from COURTENAY, BC on 9/11/2020 for an auto service of their Mazda and their testimonial is:

"The BEST place for service, attention to detail, and well priced. I have always brought my vehicles to this family owned business, and would definitely recommend them to anyone."

Bill V. from Courtenay, BC on 7/22/2020 for an auto service of their Ford and their testimonial is:

"While it was a relatively straight forward oil change I was impressed with the "Courtesy Check" as well."

Scott L. from Courtenay, BC on 7/13/2020 for an auto repair of their Ford and their testimonial is:

"A great shop, their customer service is superb and their work as relaible as it comes. Always a pleasure to deal with Deana and I'd recommend them to anyone. Definitely first class all round."

John R. from Courtenay, BC on 6/3/2020 for an auto service of their Honda and their testimonial is:

"I wouldn't hesitate to recommend Kean Auto services to anyone as it is a family business atmosphere that provides the service they say are going to do and provide other issues that should be considered worked on later."

Anonymous from Courtenay, BC on 5/11/2020 for an auto service of their Honda and their testimonial is:

"Outstanding and exceptional customer service."

Darrell from Courtenay, BC on 4/8/2020 for an auto service of their Honda and their testimonial is:

"Happy, informative staff. Prompt service. Consistently good service."

Sarah S. from Courtenay, BC on 1/29/2020 for an auto service of their Honda and their testimonial is:

"I have told many people that I always go to Kean Auto, because they give incredible service, and I always know that I can trust their judgement on safety."

Cheryl R. from Comox, BC on 1/9/2020 for an auto repair of their Honda and their testimonial is:

"From the time I walk in the door to a warm greeting to the follow up email asking for feedback my experience at Kean Auto is always positive. A unique feature of this business is the photos of your vehicle during servicing that they send you. You can't get anymore transparent than that!"

Mark F. from COMOX on 1/1/2020 for an auto repair of their GMC and their testimonial is:

"Friendly professional front desk service and experienced knowledgable mechanical service that can look into your questions on vehicle performance and can help you be proactive suggesting future preventative maintenance."

Jim C. from Courtenay, BC on 9/23/2019 for an auto service of their Honda and their testimonial is:

"Great people, great service!"

Cheryl R. from Comox, BC on 9/5/2019 for an auto repair of their Honda and their testimonial is:

"That they are a business that you can trust and feel good about dealing with."

James C. from Courtenay, BC on 8/30/2019 for an auto repair of their Ford and their testimonial is:

"Awesome service and friendly staff"

Derrick H. from Comox, BC on 8/23/2019 for an auto repair of their Ford and their testimonial is:

"Work was performed above expectations and results were fully explained and photographed for future reference. there was NO pressure to "get things done". Staff and facilities were excellent and I will certainly be back with any automotive issues and will recommend to friends."

Don H. from Courtenay, BC on 8/15/2019 for an auto service of their Ford and their testimonial is:

"I am happy with the service I received and can recommend Kean Auto Services."

Jillian from Courtenay, BC on 8/1/2019 for an auto service of their Ford and their testimonial is:

"Amazing Fast Service, We were traveling through and got same day service, Everyone we dealt with were super polite and and accommodating to get us on our way! Thank you so Much"

Brian H. from Courtenay, BC on 7/17/2019 for an auto repair of their Honda and their testimonial is:

"You can trust them."

Kitty P. from Courtenay, BC on 7/11/2019 for an auto repair of their Mercedes-Benz and their testimonial is:

"I have a German car, Everything was explained perfectly, my car was fixed in one day. The estimate was fair. I will definitely be back and I’m telling all my friends and clients"

Anonymous from Courtenay, BC on 6/14/2019 for an auto service of their Mercedes-Benz and their testimonial is:

"Trust worth Great service"

Guy St. G. from Comox, BC on 6/7/2019 for an auto repair of their Chevrolet and their testimonial is:

"Professional & Honest."

Gary A. from Courtenay, BC on 6/5/2019 for an auto repair of their Ford and their testimonial is:

"They're very good and usually are very upfront with what they can do for you. What is practical and what is not"

James C. from Courtenay, BC on 5/16/2019 for an auto repair of their Ford and their testimonial is:

"Great customer service"

Bruce G. from Merville, BC on 5/15/2019 for an auto service of their Mazda and their testimonial is:

"They do good work, and they are very, very thorough with their report back to you. I am very impressed with the pictorial reporting. I leave with my serviced vehicle, confident in the work done and the future work that needs to be done."

Ron G. from Courtenay, B. on 5/7/2019 for an auto repair of their Year and their testimonial is:

"I would tell them that I have always been very satisfied with the work they have done for me. Their demeanor has always been friendly and helpful."

James K H. from Courtenay, BC on 5/1/2019 for an auto service of their Jeep and their testimonial is:

"Work is always completed on time and totally operational (no second visits). Customer service outstanding, makes it a pleasure to drop your car off. Kean’s operate with high integrity, and we trust them, that’s why they are our choice to look after our vehicle."

Anonymous from Courtenay, BC on 4/24/2019 for an auto service of their Jeep and their testimonial is:

"Be sure to go there. They are the best"

B C. from Courtenay, BC on 4/22/2019 for an auto service of their Jeep and their testimonial is:

"Excellent! Nothing else needs to be said"

Michael from Courtenay, BC on 4/3/2019 for an auto service of their Jeep and their testimonial is:

"Courteous and professional service"

Jim L. from Courtenay, BC on 3/10/2019 for an auto repair of their Mazda and their testimonial is:

"I found the customer service excellent. You did exactly what you said would be done with no delay of either start time nor completion time. The explanation of what you found was clear and in terms that I could clearly understand. The pricing is reasonable and and the quotes well explained. I will return and have no qualms about recommending Kean Auto Services."

Gamal from Courtenay, BC on 2/17/2019 for an auto repair of their BMW and their testimonial is:

"Kind, friendly, and efficient service. I have used them few times, so far I am very pleased with the service."

Irene G. from Courtenay, BC on 2/11/2019 for an auto service of their BMW and their testimonial is:

"great customer service from the moment I walked in the door. turn around time fast I really appreciated the documented diagnosis emailed to me. very thorough."

Jan from Courtenay, BC on 2/8/2019 for an auto service of their BMW and their testimonial is:

"I have been going to Kean for a long time now and what I love the most is that they tell me what I need when I need it. As a woman I have always been skeptical of repair shops because I know nothing about vehicles and their workings and the repair shop could take me to the "cleaners" because of that lack of knowledge. With Kean they actually show me pictures and explain the issue and I can pass those pictures onto my husband who has an excellent knowledge of vehicles. They also send me my car maintenance schedule via text so that I can make sure that my vehicle is always in great condition. We have never been disappointed with the service at Kean. Highly Recommend Kean Auto!!"

Don S. from Duncan, BC on 11/26/2018 for an auto repair of their Chevrolet and their testimonial is:

"Yes , I am very impressed with the service we have received . Thank you. Don Siebert general Manager Prices Lock & Safe LTD."

Vanessa from Courtenay, BC on 11/13/2018 for an auto service of their Chevrolet and their testimonial is:

"I would recommend them!"

Ron G. from Courtenay, B. on 11/8/2018 for an auto service of their Chevrolet and their testimonial is:

"I would tell them that it is exemplary."

Marsha N. from Courtenay, BC on 11/7/2018 for an auto service of their Chevrolet and their testimonial is:

"you are the best. Very personable, knowledgeable and you make it easy for me to understand my car's problem Always upbeat and a pleasure to sign on your dotted line Many thanks for your great service"

Carol Ann P. from Campbell River, BC on 10/8/2018 for an auto repair of their Jeep and their testimonial is:

"Absolutely!!!"

Kevin S. from Comox, B. on 9/20/2018 for an auto service of their Dodge and their testimonial is:

"Friendly, honest, efficient, and technically very professional; exactly what you look and hope for in a vehicle repair shop. I’ve always experienced the very best service."

John A. from Courtenay, BC on 9/19/2018 for an auto service of their GMC and their testimonial is:

"Friendly and Professional"

Geoff B. from Courtenay, BC on 7/13/2018 for an auto repair of their Honda and their testimonial is:

"Excellent!"

Marsha N. from Courtenay, BC on 6/29/2018 for an auto service of their Honda and their testimonial is:

"Erick always makes me feel welcome and explains what it is will be done today and afterward what was found. I have always left feeling my car just had the best service there is. Trust has been established because of our history of good service."

Mick from Courtenay, BC on 6/4/2018 for an auto service of their Honda and their testimonial is:

"Call them"

Grayson C. from Courtenay, BC on 5/24/2018 for an auto repair of their Dodge and their testimonial is:

"They are knowledgeable. Different staff specialize in makes models and years. Their combined knowledge has you covered. They inspect and tell you what to expect. They're friendly and I've never had them go over book valued hours even if ceases need to be unlocked. They do little extras like minor wiring/ connection issues(tail light) and clean your car too! Not to mention the email reports! I'm from Qualicum Beach and I'll drive here for service."

Clint F. from Courtenay, BC on 5/13/2018 for an auto repair of their Volkswagen and their testimonial is:

"excellent place to have your vehicle repaired"

Lucky from Courtenay, BC on 3/24/2018 for an auto service of their Volkswagen and their testimonial is:

"You run a very professional business with 110% quality customer service and that is what word of mouth means you guys are the best."

Jim C. from Courtenay, BC on 3/16/2018 for an auto service of their Honda and their testimonial is:

"Great shop - go there."

Brent W. from Courtenay, BC on 3/12/2018 for an auto repair of their Suzuki and their testimonial is:

"I was amazed at the in depth inspection report I received. Also how orderly everything is regarding customer service and reports."

Chad from Courtenay, BC on 3/3/2018 for an auto service of their Suzuki and their testimonial is:

"Friendly, great work and on time."

Glenn P. from Courtenay, BC on 2/21/2018 for an auto service of their Dodge and their testimonial is:

"prompt curtious on time and on budget everything is working yeah!"

Randy R. from Courtenay, BC on 1/26/2018 for an auto service of their Suzuki and their testimonial is:

"Very friendly, efficient , reliable service."

KEAN Auto Services

4.3

Based on 60 reviews

Shauna Rosengren

23:21 22 May 20

Very friendly service and can see the work that needs to be done with the inspection report and pictures sent to my... email.read more

Crëb Siggi

22:41 30 Apr 20

Went to kean Auto services because of an issue with the intake manifold, it got fixed but the couldn’t figure out... another problem with the fuel pump. We had to stop by another car mechanic one day later to get it fixed, it took 1 hour...read more

Sylvia Spence

05:52 21 Apr 20

Thank you for once again providing a high quality and professional service. My car and I feel well cared for.

A Johnson

03:27 15 Mar 20

A bit back we brought a vehicle in. We ended up getting the run around about a bunch of parts that we apparently needed... to have replaced/worked on. They didn’t seem to want to provide a total list of the quoted repairs and then they ended up changing it. Due to this, I brought my car to 2 other certified mechanics (one a National chain), and they each informed me that a number of the parts were either the wrong ones or not needed at all. Seems to be a money grab or an incompetent employee. If the later, I hope he’s either quit or they figured that one out for themselves.read more

jason mouland

17:45 11 Feb 20

I was there for a U-Haul trailer. The desk attendants were okay if pretty slow. They also said they were closing at 4... when the sign on the door said 5. I was also back at 5 and they were just closing up. The U-Haul experience wasn't great. The app didn't work either with the attendant during pick-up or when I dropped it off after hours which caused a bunch of unnecessary phone calls and frustration.read more

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